We’ve been alerted by this problem and if you are experiencing it please use the email below!
Hi everyone! The Moshi Staff are currently tracking a problem with Hip Hop and Professor Purplex being uncatchable when hatching out of a golden egg. A small number of affected players see the egg hatch, and the Moshling jumps out, but then it just runs off and there’s no option to click on it and keep it! 😦
It also seems that if you have a bugged egg already in your garden, then you can’t pick up a new egg.
Their developers are still looking into this problem, but they hope to have a bugfix in place in the next few days. It’d be really helpful if any players who’ve been affected could click this link and send us an email to let us know (please include your Monster Owner name in your email): email@example.com. We’ll then make sure that we email you with any news!
Did you get Professor Purplex in your zoo or not?? Tell us in the comments!